Frequently Asked Questions

FAQ Table of Contents
What is Atenu?
Atenu is Ethiopia’s leading online learning platform for high school students. We provide courses, simulators, exam prep, scholarships, and community support to help students succeed academically and prepare for university or self-guided study.
Who can use atenu.org?
Atenu is designed for Ethiopian high school students from Grade 9 to Grade 12. Parents, teachers, and anyone preparing for national or international exams can also benefit from our resources.
What subjects and courses are available?
Atenu offers over 500 courses, including mathematics, science, languages, and social sciences. We also provide preparation for international exams like TOEFL, IELTS, SAT, ACT, JLPT, TCF Canada, and TEC Canada.
How do I register for an account?
Simply click the “Log in” button on the homepage then “Register Now” and follow the instructions. You’ll need a valid email address to create your free account.
Is Atenu free to use?
Many of Atenu’s resources and courses are available for free. Some specialized courses or premium features may require payment, but our mission is to keep education accessible for all Ethiopian students.
How can I prepare for international exams on Atenu?
Atenu provides dedicated courses, sample tests, and practice questions for international exams such as TOEFL, IELTS, SAT, ACT, JLPT, TCF Canada, and TEC Canada. Visit our Courses page and select the exam you wish to prepare for.
What are simulators on Atenu?
Simulators are interactive tools that let you practice science experiments, math problems, and other real-world skills in a safe digital environment—helping you build confidence and apply what you learn.
How can I find scholarships?
Visit our Scholarships Directory for regularly updated local and international scholarship listings, as well as guidance on applications and deadlines.
Is there a community or support forum?
Yes! Join our Atenu Telegram community to ask questions, share ideas, and get help from peers and educators. All students are welcome and encouraged to participate.
How do I contact Atenu for support?
You can email us at info@atenu.org or use the chat icon at the left bottom corner of any page. We are here to help you succeed.
Is my personal information safe?
Yes. We take privacy and security seriously. Please see our Privacy Policy for details on how your data is handled and protected.
How do I reset my password?
Click on “Forgot Password” at the login page and follow the instructions to reset your password via email.
What do I do if I can’t access my account?
First, try resetting your password using the “Forgot Password” option. If you are still unable to log in, please contact our support team via email at info@atenu.org or reach out on our Telegram community for assistance.
How can I suggest a new course or feature?
We welcome your ideas and suggestions! You can share your requests in our Telegram community or through our Support page.
Can I contribute as a teacher or content creator?
We are not open for external content creators yet, but we plan to introduce this feature soon. Stay tuned for updates!
What payment methods are accepted?
For now, we only accept bank transfers to Zemen Bank for premium courses. Detailed instructions will be provided during the checkout process.
Is Atenu available outside Ethiopia?
Yes, Atenu is accessible worldwide. We have contributors and users from the USA, Canada, Japan, China, and many other countries.
Do you offer certificates?
Not yet, but we are actively working on a certificate program. Stay connected with us for announcements!
Can parents and teachers use Atenu?
Absolutely! Parents can track student progress and encourage learning, while teachers can use our resources to supplement classroom teaching or assign practice exercises.
How do I request a refund?
If you have purchased a premium course and would like a refund, please refer to our Refund Policy and contact us at info@atenu.org with your request.
How often are courses and content updated?
Our team regularly reviews and updates course materials to match the latest Ethiopian curriculum and international standards. We also add new features and content based on user feedback.
How do I access Atenu on my phone or tablet?
Atenu works in any web browser on your phone or tablet. Just visit atenu.org using your device’s browser. If we launch a dedicated mobile app in the future, we’ll announce it on our website and Telegram community.